Welcome to the Support Centre

In order to streamline technical support requests and better serve you, we utilise a support ticket system. Every technical support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

This system is for technical support only.  Before submitting your ticket, please ensure you are fully familiar with the Zeevo Support service parameters.

Please email enquiries or requests for work to be carried out to our Solutions Team: solutions@zeevo.co.nz. Thank you.

Monday 23rd October is a Public Holiday in NZ and our office is closed.  Email & Phone calls will not reach us. Support services resume 9am Tuesday 24th October. 

SLA (Service Level Agreement) Clients - continuous 24/7 access to our engineers remains in place. Please refer to your SLA for nominated contact method.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

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