Frequently Asked Questions
I can't load my website or app. What's wrong?
Then the chances are you can't access this site either!
Getting an error message "Website not Responding" or "Page cannot be displayed"?
Click on the refresh button in your browser to reload your page. If this does not resolve the issue you may have lost your internet connection. This service is provided by your ISP (Internet Service Provider). We are not your ISP. Your ISP is the company that invoices you for internet services each month. Common ISP's in NZ are 2degrees, Actrix, Spark, Vodafone etc. If your connection does not restore itself we suggest you contact your ISP – it helps if you have your account number on hand before calling them - great to be prepared!
Getting an error message "Website not Responding" or "Page cannot be displayed"?
Click on the refresh button in your browser to reload your page. If this does not resolve the issue you may have lost your internet connection. This service is provided by your ISP (Internet Service Provider). We are not your ISP. Your ISP is the company that invoices you for internet services each month. Common ISP's in NZ are 2degrees, Actrix, Spark, Vodafone etc. If your connection does not restore itself we suggest you contact your ISP – it helps if you have your account number on hand before calling them - great to be prepared!
Last updated Thu, Mar 10 2016 4:55pm